1120e Soft Keys

The Avaya 1120E IP Deskphone supports the following buttons:

• Four Feature Keys: programmable as line, intercom, or memory buttons.
• Four Soft Keys: the label above each key changes based on the active feature.
• Four Specialized Feature Keys: Directory, Message/Inbox, Shift/Outbox, Services.

Soft keys are located below the display area. The LCD label above each key changes based on the active feature.

In order for the Feature and Soft Keys to appear and function, keys 16-26 must be programmed as follows:

KEY 00 SCR 3200                  Primary Directory Number            |
    01 SCN 3300                  Roll-over DN, if LHK 1              | DN feature keys
    02                           Line, intercom, or memory button    |
    03                           Line, intercom, or memory button    |

    16 MWK 5555                  Message Center (Voicemail DN)       |
    17 TRN                       Transfer                            | Soft key features
    18 AO6                       Conference                          |
    19 CFW 4                     Call Forward (4 digit)              |
    20 RGA                       Ring Again                          |
    21 PRK                       Call Park                           |
    22 RNP                       Ringing Number Pickup               |
    23 SCU                       Speed Call User, or SCC             |
    24 PRS                       Privacy Release                     |
    25 CHG                       Charge account                      |
    26 CPN                       Calling Party Number                |

Required Class of Service (CLS) options:

UNR LNA MWA PUA FNA HTA IRA NIA OLA CNDA DAPA GPUA DPUA DNDA CFXA ARHA AHA

For Example:

• to add 'Call Park', PRK must be assigned to key 21 for the soft key to appear when applicable, and work!

Personal Directory

If Soft Keys for last number redial and caller log do not appear, check the following settings in Element Manager:

1. IP Network ➤ IP Telephony Nodes ➤ Personal Directories (PD)
   Check box next to Personal Directory Server: Enable Personal Directory (PD) service on this node.

2. IP Network ➤ Personal Directories ➤ Server Configuration
   Enter the ELAN Signaling Server IP address at Server IP Address

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