Default Short Codes
Most IP Office control units are available in A-Law and μ-Law models. Typically μ-Law models are supplied to North American locales, A-Law models are supplied to the rest of the world. In addition to using different default companding, A-Law and μ-Law models also support different default short codes. The following table lists the default system short codes from IP Office Rel. 5 onwards.
Short Code | Telephone Number | Feature | A-Law | μ-Law |
---|---|---|---|---|
*00 | Blank | Cancel All Forwarding | ![]() | ![]() |
*01 | Blank | Forward Unconditional On | ![]() | ![]() |
*02 | Blank | Forward Unconditional Off | ![]() | ![]() |
*03 | Blank | Forward ON Busy On | ![]() | ![]() |
*04 | Blank | Forward ON Busy Off | ![]() | ![]() |
*05 | Blank | Forward ON No Answer On | ![]() | ![]() |
*06 | Blank | Forward ON No Answer Off | ![]() | ![]() |
*07*N# | N | Forward Number | ![]() | ![]() |
*08 | Blank | Do Not Disturb On | ![]() | ![]() |
*09 | Blank | Do Not Disturb Off | ![]() | ![]() |
*10*N# | N | Do Not Disturb Exception Add | ![]() | ![]() |
*11*N# | N | Do Not Disturb Exception Del | ![]() | ![]() |
*12*N# | N | Follow Me Here | ![]() | ![]() |
*13*N# | N | Follow Me Here Cancel | ![]() | ![]() |
*14*N# | N | Follow Me To | ![]() | ![]() |
*15 | Blank | Call Waiting On | ![]() | ![]() |
*16 | Blank | Call Waiting Off | ![]() | ![]() |
*17 | ?U | Voicemail Collect | ![]() | ![]() |
*18 | Blank | Voicemail On | ![]() | ![]() |
*19 | Blank | Voicemail Off | ![]() | ![]() |
*20*N# | N | Set Hunt Group Night Service | ![]() | ![]() |
*21*N# | N | Clear Hunt Group Night Service | ![]() | ![]() |
*22*N# | N | Suspend Call | ![]() | ![]() |
*23*N# | N | Resume Call | ![]() | ![]() |
*24*N# | N | Hold Call | ![]() | ![]() |
*25*N# | N | Retrieve Call | ![]() | ![]() |
*26 | Clear CW | ![]() | ![]() | |
*27*N# | N | Hold CW | ![]() | ![]() |
*28*N# | N | Suspend CW | ![]() | ![]() |
*29 | Blank | Toggle Calls | ![]() | ![]() |
*30 | Blank | Call Pickup Any | ![]() | ![]() |
*31 | Blank | Call Pickup Group | ![]() | ![]() |
*32*N# | N | Call Pickup Extn | ![]() | ![]() |
*33*N# | N | Call Queue | ![]() | ![]() |
*34N; | N | Hold Music | ![]() | ![]() |
*35*N# | N | Extn Login | ![]() | ![]() |
*36 | Blank | Extn Logout | ![]() | ![]() |
*37*N# | N | Park Call | ![]() | ![]() |
*38*N# | N | Unpark Call | ![]() | ![]() |
*39 | 1 | Relay On | ![]() | ![]() |
*40 | 1 | Relay Off | ![]() | ![]() |
*41 | 1 | Relay Pulse | ![]() | ![]() |
*42 | 2 | Relay On | ![]() | ![]() |
*43 | 2 | Relay Off | ![]() | ![]() |
*44 | 2 | Relay Pulse | ![]() | ![]() |
*45*N# | N | Acquire Call | ![]() | ![]() |
*46 | Blank | Acquire Call | ![]() | ![]() |
*47 | Blank | Conference Add | ![]() | ![]() |
*48 | Blank | Voicemail Ringback On | ![]() | ![]() |
*49 | Blank | Voicemail Ringback Off | ![]() | ![]() |
*50 | Blank | Forward Huntgroup On | ![]() | ![]() |
*51 | Blank | Forward Huntgroup Off | ![]() | ![]() |
*52 | Blank | Cancel or Deny | ![]() | ![]() |
*53*N# | N | Call Pickup Members | ![]() | ![]() |
*57*N# | N | Forward On Busy Number | ![]() | ![]() |
*70 | Blank | Call Waiting Suspend | ![]() | ![]() |
*70*N# | N | Dial Physical Extn By Number | ![]() | ![]() |
*71*N# | N | Dial Physical Extn By ID | ![]() | ![]() |
*9000* | "MAINTENANCE" | Relay On | ![]() | ![]() |
*91N; | N".1" | Record Message | ![]() | ![]() |
*92N; | N".2" | Record Message | ![]() | ![]() |
9N | N | Dial | ![]() | ![]() |
? | . | Dial | ![]() | ![]() |
Short Code | Telephone Number | Feature | A-Law | μ-Law |
---|---|---|---|---|
*00 | Blank | Cancel All Forwarding | ![]() | ![]() |
*01 | Blank | Forward Unconditional On | ![]() | ![]() |
*02 | Blank | Forward Unconditional Off | ![]() | ![]() |
*03 | Blank | Forward ON Busy On | ![]() | ![]() |
*04 | Blank | Forward ON Busy Off | ![]() | ![]() |
*05 | Blank | Forward ON No Answer On | ![]() | ![]() |
*06 | Blank | Forward ON No Answer Off | ![]() | ![]() |
*07*N# | N | Forward Number | ![]() | ![]() |
*08 | Blank | Do Not Disturb On | ![]() | ![]() |
*09 | Blank | Do Not Disturb Off | ![]() | ![]() |
*10*N# | N | Do Not Disturb Exception Add | ![]() | ![]() |
*11*N# | N | Do Not Disturb Exception Del | ![]() | ![]() |
*12*N# | N | Follow Me Here | ![]() | ![]() |
*13*N# | N | Follow Me Here Cancel | ![]() | ![]() |
*14*N# | N | Follow Me To | ![]() | ![]() |
*15 | Blank | Call Waiting On | ![]() | ![]() |
*16 | Blank | Call Waiting Off | ![]() | ![]() |
*17 | ?U | Voicemail Collect | ![]() | ![]() |
*18 | Blank | Voicemail On | ![]() | ![]() |
*19 | Blank | Voicemail Off | ![]() | ![]() |
*20*N# | N | Set Hunt Group Night Service | ![]() | ![]() |
*21*N# | N | Clear Hunt Group Night Service | ![]() | ![]() |
*30 | Blank | Call Pickup Any | ![]() | ![]() |
*31 | Blank | Call Pickup Group | ![]() | ![]() |
*32*N# | N | Call Pickup Extn | ![]() | ![]() |
*33*N# | N | Call Queue | ![]() | ![]() |
*34N; | N | Hold Music | ![]() | ![]() |
*35*N# | N | Extn Login | ![]() | ![]() |
*36 | Blank | Extn Logout | ![]() | ![]() |
*37*N# | N | Park Call | ![]() | ![]() |
*38*N# | N | Unpark Call | ![]() | ![]() |
*44 | 2 | Relay Pulse | ![]() | ![]() |
*45*N# | N | Acquire Call | ![]() | ![]() |
*46 | Blank | Acquire Call | ![]() | ![]() |
*47 | Blank | Conference Add | ![]() | ![]() |
*48 | Blank | Voicemail Ringback On | ![]() | ![]() |
*49 | Blank | Voicemail Ringback Off | ![]() | ![]() |
*50 | Blank | Forward Huntgroup On | ![]() | ![]() |
*51 | Blank | Forward Huntgroup Off | ![]() | ![]() |
*52 | Blank | Cancel or Deny | ![]() | ![]() |
*53*N# | N | Call Pickup Members | ![]() | ![]() |
*55 | Blank | Stamp Log | ![]() | ![]() |
*57*N# | N | Forward On Busy Number | ![]() | ![]() |
*66*N# | N | Conference Meet Me | ![]() | ![]() |
*70 | Blank | Call Waiting Suspend | ![]() | ![]() |
*70*N# | N | Dial Physical Extn By Number | ![]() | ![]() |
*71*N# | N | Dial Physical Extn By ID | ![]() | ![]() |
*99; | "edit_messages" | Voicemail Collect | ![]() | ![]() |
9N | N | Dial | ![]() | ![]() |
? | . | Dial | ![]() | ![]() |
The following additional short codes are automatically added when an auto-attendant is added to the configuration.
Short Code | Telephone Number | Feature: Auto Attendant |
---|---|---|
*81XX | "AA:"N".1" | These short codes correspond to the morning, afternoon, evening and menu actions prompts respectively. When dialed, the value XX is replaced with the auto-attendant number. |
*82XX | "AA:"N".2" | |
*83XX | "AA:"N".3" | |
*84XX | "AA:"N".4" | |
*87XX | "AA:"N".7" | This short code is used on systems using a Voicemail Pro auto-attendant to record the no match prompt. |
*800XX | "AA:"N".00 | These short codes are used to record prompts for Park and Page actions. Each short code corresponds to the different key to which the action might be assigned, from 0 to 9, * and # respectively. When dialed, the value XX is replaced with the auto-attendant number. |
*801XX | "AA:"N".01 | |
*802XX | "AA:"N".02 | |
*803XX | "AA:"N".03 | |
*804XX | "AA:"N".04 | |
*805XX | "AA:"N".05 | |
*806XX | "AA:"N".06 | |
*807XX | "AA:"N".07 | |
*808XX | "AA:"N".08 | |
*809XX | "AA:"N".09 | |
*850XX | "AA:"N".10 | |
*851XX | "AA:"N".11 |
General
For μ-Law systems, a 9N is a default short code on the Primary Server while a ? short code is a default on all other servers.
Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the system for internal functions and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in Scandinavian locales.
The default *34 short code for music on hold has changed to *34N;.