Mike's PBX Cookbook

Unity User: Mailbox Setup

Voicemail Access: Press the Message key

SETTING UP A NEW MAILBOX

1 From your desk phone, press Message key

2 When prompted, enter your PIN
(The Default Pin is = 0000), then press #

To set up a new mailbox, you are automatically prompted to:

  1. Set up a recorded name,
  2. Record your personal greeting,
  3. Change your PIN.
  4. Change your directory listing status
  5. Finishing Enrolment

3 RECORD NAME:

  1. After the tone, record your first and last name, and then press #
    Your newly recorded name plays.
  2. Press #to keep it, or press 1 to re-record.

4 RECORD THE STANDARD GREETING:

The system greeting plays.

  1. To keep the system greeting press #
  2. To record a personalized greeting, press 1
  3. At the tone, record your greeting, then press #
    Your newly recorded greeting plays.
  4. press #to keep it OR, press 1 to re- record your greeting.

5 CHANGE PIN:

  1. Enter your new PIN, then press #
  2. Confirm your new PIN: Re-enter the new PIN and then press #

7 DIRECTORY LISTING:

  1. You can be listed in the directory so callers can look you up by name and extension.
  2. If you have the ability to change your status, the system will tell you. You will also be told if you are listed in the directory.
  3. To change listing status press 1, for help, press 2

7 FINISHING ENROLLMENT:

  1. One you have completed set-up, wait until you hear "you have finished enrollment" followed by the main menu options. Wait for this prompt otherwise you will hear all the set-up options again the next time you access your mailbox.
  2. To exit voice mail, press *

ACCESSING YOUR VOICEMAIL

A FROM YOUR DESK PHONE:

  1. Press the message button
  2. Enter your PIN followed by #
  3. At main menu, follow the prompts

B FROM SOMEONE ELSE'S DESK PHONE:

  1. Press the message button
  2. Once answered, immediately press *
    (Your ID = Your 4 digit directory number)
  3. Enter your PIN followed by #
  4. At Main Menu Follow Prompts